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Product Suite Offering

 

 

Professional Services

Obvient offers technical, consulting and support services. Our strategy is to focus our training on getting the customer self-sufficient and providing the software in a productized manner.

Technical Services

These services focus on installing the software and instructing the IT organization on how to connect their disparate systems to the operational data warehouse. By teaching the client these tasks, it will minimize an IT staff's reliance on Obvient. Technical services provided by Obvient will include:
  • Product installation and testing
  • Warehouse connections to in-house systems
  • Customizing the Executive Dashboard
  • Installing and testing external communications

Consulting Services top of page

Obvient Professional Consulting Services offer subject matter expertise as it relates to our product offerings. Customers may request these resources on-site on a periodic basis to learn of new practices and programs.

Certified RCM Specialists and work management resources will assist in putting programs into place at the customer's premises. Other Consulting Services provided by Obvient include:

  • Preventive/Predictive Programs
  • Implementing RCM Programs
  • Defining Additional Reporting Requirements
  • Evaluating Current Operational Practices and Recommended Changes
  • Assisting in Vendor Product Evaluations
  • Revising current Work Management Practices Identified by Obvient
  • Defining Future Interface Templates in Support of Obvient's External Communications Capabilities
  • Training Courses on New Modules

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